Data Compliance Framework

I. Executive Overview

This Data Compliance Framework sets the standards for data protection and regulatory compliance at pro-connect.agency. As a marketplace connecting clients with service professionals, we prioritize safeguarding personal information to maintain trust and meet legal requirements across all regions where we operate.

This document serves as the official guide for employees, contractors, and partners on how data must be handled, secured, and protected.

II. Scope and Applicability

A. Who This Applies To

  • Employees, contractors, and consultants
  • Third-party vendors with data access
  • Platform users (Clients and Service Professionals)
  • All systems and infrastructure of pro-connect.agency

B. Jurisdictional Coverage

  • GDPR – European Union
  • CCPA / CPRA – United States (California)
  • PIPEDA – Canada
  • UK GDPR – United Kingdom

III. Regulatory Compliance Framework

A. Data Protection Principles

  • Lawfulness & Transparency
  • Purpose Limitation
  • Data Minimization
  • Accuracy
  • Storage Limitation
  • Security & Confidentiality

B. Legal Basis for Processing

Processing ActivityLegal BasisDocumentation
Account CreationContractual NecessityAccepted Terms
Service MatchingLegitimate InterestBalancing Tests
Payment ProcessingContractual NecessityPayment Logs
MarketingConsentConsent Records
Legal ComplianceLegal ObligationRegulatory Filings

XII. Contact Information

Data Protection Office

Email: privacy@pro-connect.agency

Phone: [Phone Number]

Chief Compliance Officer

Email: compliance@pro-connect.agency

Phone: [Direct Phone Number]